Department: Contracted Retail Reports To: Fleet Operations Manager Location: UK - Field Based - National Coverage Job Type: Full-Time The Role: Goodyear UK are looking for a Business Account Manager responsible for managing and growing relationships with key fleet customers and developing a new business pipeline within the UK Fleet Market. This role involves developing account plans, identifying opportunities for growth, and acting as a liaison between both internal and external stakeholders. The ideal candidate will possess strong communication and problem-solving ability, a deep understanding of business operations, and a commitment to delivering exceptional service. The main purpose of this role is to sell and deliver the Goodyear and HiQ Fleet value proposition to fleet customers at all levels. Principle Duties and Responsibilities: · Act as the primary point of contact for assigned business accounts leading business reviews and strategic planning sessions. · Monitor account specific KPIs with the Network Manager to proactively deliver to customer requirements · Identify growth opportunities within existing accounts, developing strategic account plans · Build and maintain strong, long-term relationships with key stakeholders at all levels internally and externally · Resolve customer issues efficiently, ensuring a high level of satisfaction · Network and develop relationships with large leasing companies and selected local fleets · Establish an active pipeline of potential fleet customers through own lead generation to achieve agreed targets. · Manage all new business account wins through implementation as part of the handover process to the account management team. Education, Experience and Skills: Essential: · Experience in solution selling and developing new business in a B2B environment. · Demonstrable track record in new business wins and account management. · Demonstrable experience in end-to-end contract management through tender to ongoing account management. · Ability to manage different seniority stakeholders through the end-to-end tender process in a matrix organisation. · Knowledge of the FN50 market. · High level experience in contractual negotiations, pricing and profitability analysis. · Ability to represent GY to customer board level. · Lead generation & pipeline management. · Excellent negotiation & Sales Presentation skills. · Highly proficient Excel, Word, PowerPoint. · The ability to work from your own initiative with strong organisational skills · Excellent communication skills (to all levels). Desirable: · Tyre and automotive industry experience. · Understanding of leasing market, long term, daily rental and government bodies. · Working in large multi-site global organisation. · Fleet industry knowledge and understanding. · Public sector knowledge and understanding. · An understanding of project management. Benefits: · A field-based role - autonomous day to day working. · Competitive salary and bonus scheme. · Fully expensed Company Car. · 33 days holiday (including bank holidays) Option to buy and sell 5 days holiday. · Local and regional progression opportunities. · Enhanced defined contribution pension scheme and life assurance scheme. · Up to 4 free tyres for private use annually after 12 months service. · Discounted MOT and Service Scheme. · Private medical cover after qualifying period. · Enhanced family friendly polices after qualifying period. · Staff discount scheme on High Street and leisure activities. · Free car parking at head office which is congestion charge free. · Learning and Development opportunities. · Free eye test and flu vouchers. · Dell Discount Scheme. Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/) A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) for more information about Equal Opportunity laws and here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) for related information. See Goodyear's EEO & Affirmative Action Policy Affirmation here (https://corporate.goodyear.com/content/dam/goodyear-corp/documents/policies/eeo-and-aa-affirmation/Goodyear-EEO-and-AA-Policy-Affirmation.pdf). Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. See posters below for details. 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