Job description: Job description About Us: Since PHC (Rainham, Kent) was formed in 1989 we have grown our customer base consistently for 34 consecutive years and now provide in-home servicing for over 74,000 customers across Kent, Sussex, Surrey, South East London & Essex and have completed well in excess of 500,000 in-home services. PHC is now the largest independent vacuum cleaner service centre in the UK. We are looking for a confident, bright person with an excellent telephone manner to fill the roll of an Office Administrator/Telesales Executive and join our ever-growing team. Duties will include: - Contacting existing/previous customers to book them in for an annual service. - Contacting incoming enquiries via email, phone or social media. - Assisting field engineers by contacting customers. - Assisting with the ordering/processing of incoming & outgoing stock. - Processing orders ready for posting. The successful applicant will have the following attributes: - Possess experience in working in a busy office. - Possess an excellent telephone manner. - Have an excellent attention to detail. - Be very confident using a computer. - Be able to 'think on their feet'. - Be confident on the telephone. - Be totally reliable. We are offering Full Time hours. Full time hours worked are Monday to Friday 9:30am until 5:30pm with a 30 minute break for lunch. No Bank Holidays or weekends