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Receptionist/administrator

Southam
The Wigley Group
Receptionist
€26,000 a year
Posted: 7 May
Offer description

* Full-time, permanent role - job share/reduced working hours considered
* Monday-Friday, 09:00-17:00
* 25 days' annual leave plus Christmas shutdown


About the Role

As Receptionist/Administrator at Wigley, you will support the smooth day-to-day running of Stockton House and provide general administrative support across the business. This includes front-of-house duties, coordinating office services, and completing routine administrative tasks. You will work closely with the Office Manager to ensure a professional and welcoming environment for staff, visitors, and tenants.


About the Company

Established in 1964, The Wigley Group is a family owned and operated business investing in commercial real estate throughout the Midlands and overseas. As a family-run business we invest in people and take great pride seeing them grow within our organisation. In 2023, we were listed by Business & Innovation Magazine as one the 100 Great Places to Work.

Wigley has come a long way in 60 years. What has remained consistent is the spirit and values of our team. Our values were decided by our staff and reflect their experience of the business – they are something we are incredibly proud of. We are collaborative, innovative, hard-working, entrepreneurial, professional, reliable, and act with integrity. Together we create value for the business, our people, our partners, customers, and community.

The Wigley Group is headquartered atStockton House, a 19th century former manor house in the heart of the Warwickshire countryside. It is a truly unique building which has been lovingly restored to offer modern, comfortable office space surrounded by well-maintained gardens.

The layout of the building and its grounds mean that staff can enjoy a peaceful environment from which to work. Collaboration is incredibly important in the work we do, and our facilities are designed to allow us to work together effortlessly.

At Stockton House, our team also have access to The Stampings – our very own on-site coffee shop where staff can enjoy a bean-to-cup coffee over a catch-up or get together for a well-earned drink after a busy week.


Key Responsibilities

Support the Office Manager with the smooth operational running of Stockton House, including:

* Welcome visitors and tenants to Stockton House.
* Provide refreshments and meeting briefs as required.
* Answer incoming calls and emails, directing them appropriately.
* Manage incoming and outgoing post.
* Book and prepare meeting rooms, including arranging catering when required.
* Monitor and operate access controls (intercom and CCTV).
* Maintain stock levels for office supplies and welfare items.
* Ensure high standards are upheld across reception and office areas.
* Support the scheduling and coordination of routine checks, servicing and inspections at Stockton House, and file completion evidence.

Provide administrative support, including:

* Arrange, book and communicate travel and accommodation arrangements on request.
* Prepare and proofread internal and external documentation and correspondence.
* Complete ad hoc administrative requests in a timely manner.

Complete compliance administrative tasks as directed.

Carry out any other duties that may reasonably be required for this role.

Uphold all organisational policies and procedures, including (but not limited to) occupational health and safety, environmental, quality, UK GDPR and HR, setting a professional standard for staff across the Group.


About You

* Minimum three years' experience in a similar role
* Excellent communication and interpersonal skills
* A proficient user of Microsoft 365
* Experience in a customer facing/front of house role
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