EMEA Talent Acquisition Manager and Delivery Lead - Tech, Engineering, Sales & Corporate Functions
Reapit – Who are we?
Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power relationships that change lives.
In the United Kingdom and Ireland, Reapit’s market‑leading technology product suite provides estate and lettings agents with powerful tools covering sales, lettings, property management, block management, client accounts and analytics, underpinned by a robust, secure infrastructure.
What you’ll be doing
* Deploy, and maintain robust, scalable AWS infrastructure utilizing Infrastructure as Code (IaC) principles (e.g., CloudFormation, Terraform).
* Implement, and maintain comprehensive monitoring, logging, and alerting solutions to ensure system health and performance.
* Respond promptly and effectively to critical system alerts and incidents, performing root cause analysis (RCA) and implementing preventative measures.
* Manage and execute scheduled maintenance windows, coordinating necessary system updates, patching, and upgrades with minimal downtime.
* Provide out‑of‑hours on‑call support for major incidents and escalations to restore critical service functionality quickly and efficiently.
* Automate repetitive operational tasks to increase system efficiency, reduce manual effort, and free up engineering time.
* Drive continuous improvement in system reliability, performance, and recoverability (Disaster Recovery/Business Continuity Planning).
* Collaborate closely with development teams (DevOps) to improve the entire software lifecycle, focusing on service stability and release engineering.
* Establish and refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for critical services.
* Conduct capacity planning and performance testing to ensure the AWS environment can handle current and future load requirements.
Who we're looking for
* 3 Years + experience in DevOps.
* Core technical skills in:
• Scripting: bash, PowerShell, CDK, Python.
• Infrastructure: AWS (Azure a nice to have).
• IaC – Terraform, CDK.
* Technically excellent engineer – deep hands‑on expertise with cloud infrastructure, automation, and the entire DevOps toolchain.
* Genuine team player – Collaboration across disciplines and positive team culture.
* Exceptional communicator – technical concepts clearly to engineers and non‑technical stakeholders.
* Passionate about the craft – love building reliable systems and improving operational excellence.
* Ownership‑driven professional – full accountability and follow‑through.
* Collaborative problem‑solver – seeks input, builds consensus, and approaches disagreements with curiosity.
* Continuous learner who shares knowledge – stays current and mentors others.
* Calm and decisive under pressure – composure during production incidents and sound decision‑making.
What your impact and success looks like
Within 1 month:
* Complete onboarding with understanding of key systems, deployment processes, and on‑call procedures.
* Respond to and resolve production incidents independently for at least three core services.
* Become the go‑to person for our main UK system.
Within 3 months:
* Own incident response end‑to‑end and lead post‑mortems.
* Deliver at least two substantial automation or tooling improvements.
* Implement monitoring and alerting enhancements that reduce alert fatigue.
Within 6 months:
* Deliver a major operations project to production.
* Show quantifiable improvements in reliability metrics.
* Establish yourself as an expert, influencing decisions and contributing to technical improvements.
What’s in it for you?
Flexible Working Policy – work from London or Solihull office, 2 days a week. Opportunity to make a real difference and grow personally.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries: Technology, Information and Internet
Location: Solihull, England, United Kingdom
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