Job Description
CRM Product Owner | £45,000 | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office)
We're supporting a newly formed, fast-growing digital product hub of a global educational organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.
The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
? Why Apply?? Join a purpose-led organisation making global impact in education? Work across a suite of digital products that improve internal operations and customer success? Hybrid working - only one day per week in the Cardiff office (or 2 days every fortnight)? Help shape and grow a newly established digital product hub? Work closely with senior leadership in a collaborative and agile environment
The skills and experience we are looking for:
* Hands-on experience using CRM as the core product platform (essential)
* Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
* Experience in internal business operations and process improvement
* Proven background in product delivery - from discovery to release
* Familiarity with Agile ways of working and product backlog management
* Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week in the Cardiff office.
Alongside the salary, the benefits include:
* 10% employer pension contribution
* 25 Days annual leave, plus public holidays
* Life assurance 4x annual salary
* Flexi-time
* Paid volunteering leave
* Excellent continuous professional development
* Flexible benefits allowance at 1.5% of your annual salary
* Health and wellness schemes
* Cash back opportunities available from a wide range of retailers
* Employee Assistance Programme
* Free on-site car parking
You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information.
CRM Product Owner | £45,000 | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office)
RSG Plc is acting as an Employment Agency in relation to this vacancy.