Job Description
3 Month Contract With A Local Authority
About the Role:
* We are currently seeking a reliable and caring Passenger Assistant to support children and young people with Special Educational Needs and Disabilities (SEND) on their journey to and from school. This role is part of our dedicated SEND transport service based at County Hall, West Bridgford, Nottingham.
* You will be responsible for the safety, comfort, and wellbeing of passengers while they are being transported, working closely with the driver to ensure each journey is smooth and positive for the children in your care.
Key Responsibilities:
* Assist children with SEND during their transport to and from school
* Ensure the safety and wellbeing of all passengers throughout the journey
* Provide support and reassurance to children who may have complex needs, anxiety, or behavioral challenges
* Help with getting children on and off the vehicle safely, including the use of any specialist equipment if required
* Communicate effectively with the driver, school staff, and families as needed
* Maintain a calm, professional, and friendly manner at all times
* Report any concerns or incidents to the appropriate supervisor in a timely manner
* Follow safeguarding and health & safety procedures at all times
Requirements:
* Experience working with children or young people, particularly those with SEND (preferred but not essential)
* A compassionate, patient, and responsible attitude
* Excellent communication and interpersonal skills
* Punctual, dependable, and able to work split shifts
* A good understanding of safeguarding (training will be provided)
* Must be able to work term-time only
Additional Information:
* This role is term time only, perfect for someone looking for part-time work during school hours.
* Full training will be provided, including safeguarding, manual handling, and SEND awareness.
* Successful applicants may be subject to an enhanced DBS check.