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About At Dyson, a Retail Expert is so much more than a salesperson—they're a passionate technology advocate who thrives on bringing innovation to life through exceptional customer experiences. In a destination as unique and internationally recognised as Bicester Village, our Experts play a pivotal role in transforming a luxury retail space into an engaging theatre of Dyson technology.
Bicester Village attracts a diverse, global audience seeking premium experiences; our Experts reveal the stories behind our machines with clarity, confidence, and enthusiasm—showcasing why Dyson technology leads the way.
Overview:
About the Role
Our team in Bicester Village is often the very first encounter visitors have with the Dyson brand. In a high‑footfall, tourism‑driven environment, creating a memorable first impression is essential. Here, every interaction matters—not simply to drive sales, but to shape a remarkable experience that begins a long‑lasting relationship with Dyson.
Key Responsibilities
* Product Expertise
Become a trusted authority on Dyson technology. Understand each product's features and benefits, and confidently explain how they meet the needs of a diverse, international customer base.
* Customer Engagement
Welcome customers warmly and provide tailored, personable advice—understanding that Bicester Village visitors often value premium service, efficient interactions, and multi‑language or culturally aware support.
* Sales & Demonstrations
Deliver immersive product demonstrations that capture attention in a fast‑paced retail setting. Showcase Dyson's unique engineering to inspire excitement and drive informed purchase decisions.
* Store Presentation
Maintain a visually stunning store environment aligned with the high standards expected in Bicester Village. Ensure displays are engaging, accessible, and representative of Dyson's elevated brand presence.
* Stock Management
Monitor stock levels closely to meet the demands of both planned visits and spontaneous high‑volume tourist traffic. Assist with replenishment and quickly report discrepancies.
* Team Collaboration
Work seamlessly with colleagues and Bicester Village retail partners to create a cohesive, best‑in‑class customer journey from entry to purchase.
Responsibilities:
About You
You might be the perfect fit for our Bicester Village team if:
* You're passionate about technology and love bringing innovation to life through conversation.
* You thrive in a luxury or high‑energy retail environment with a varied, international customer base.
* You're ambitious, proactive, and motivated by delivering exceptional experiences.
* You take pride in creating memorable, premium customer journeys from start to finish.
If this sounds like you, you could be the next Dyson Retail Expert at Bicester Village.