Are you used to delivering the kind of service that feels truly 5-star? Whether your background is in a hotel, corporate reception, or another premium front-of-house environment, we’re looking for an experienced Receptionist who knows how to create exceptional first impressions and keep operations running smoothly.
This role is perfect for someone who confident and thrives in a people-focused setting. You’ll be the friendly, reliable face that visitors, clients and team members trust from the moment they walk through the door.
What You’ll Be Doing
* Welcome all visitors with warmth, professionalism, and confidence.
* Oversee sign-in procedures and alert hosts as soon as their guests arrive.
* Keep the reception area immaculate at all times.
* Respond to calls and emails promptly and professionally.
* Manage internal bookings and assist with external meeting room enquiries.
* Coordinate catering orders and communicate with internal teams.
* Ensure all catering and meeting charges are recorded accurately for invoicing.
* Sort and distribute incoming mail, including virtual office items.
* Investigate unknown recipients and manage returned post.
* Frank outgoing items, log postage charges, and monitor supplies.
* Support visitor parking registration and submit fine disputes when appropriate.
* Assist with printing, scanning, and photocopying jobs and record related charges.
* Order stationery, refreshments, and other supplies.
What You’ll Bring
* Front-of-house experience from a hotel, corporate reception, or similar high-end environment.
* Proven experience working on a reception desk.
* A genuine commitment to delivering 5-star service.
* Strong organisational skills and the ability to multitask with ease.
* Confidence using digital systems and CRM tools.
* Discreet, reliable, and proactive in anticipating needs.
Why You’ll Love This Role
* A beautifully presented, professional, high-end workplace.
* Supportive team culture that values initiative and professionalism.
* A varied role with plenty of interaction and opportunities to shine.
* Every day brings something new.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.
(Jo Holdsworth Recruitment - Recruitment Agency)
Job Types: Full-time, Permanent
Work Location: In person