We are thrilled to announce a major contract win with Southern Water! We are recruiting for a number CCTV Technical Specialists to equips our engineers with vital network insights to boost proactive maintenance, validate reactive fixes, and enhance overall efficiency. This is a fantastic opportunity to start a new career with us here at Lanes Group! At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. The CCTV Technical Specialist role is designed to empower our client, with valuable insights into the condition of their network. This will facilitate a strategic approach to planning proactive maintenance cleans and provide clear evidence of successful resolutions for reactive operations, driving efficiency and reliability across their business. Position: CCTV Technical Specialist (may also be known as CCTV Coordinator in the utilities sector) Location: Tonbridge Depot (Tonbridge, Kent) Job Type: permanent, full-time Hours: Monday to Friday, 37.5 hours per week Salary: up to £34,000 per annum, depending upon experience Benefits: 24 days holiday (plus bank holidays); onsite restaurant; personal learning; workplace pension; parking; free access to wellbeing support; friendly working environment About The Role Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Southern Water contract service to deliver real and effective solutions to waste-water network and drainage problems. Your responsibilities will cover the following: Reviewing CCTV footage captured by engineers on waste networks attendances. Recommending further sewer cleaning works, including sewer rehabilitation. Ensuring all footage matches the activity requested. Raising engineer re-attendances where required to ensure works are completed correctly. Escalate any problems with CCTV footage. Liaising with Planners, Engineers, Field Management Teams and external Southern Water Stakeholders. Be aware of all Lanes Group policies and your responsibilities towards them Any other reasonable ad-hoc duties, tasks and projects requested by the management team What We Are Looking For In You Proficiency in Microsoft Office Suite Great organisational skills and the ability to multitask and prioritise your workload Strong interpersonal, relationship-building and networking skills The ability to handle confidential information with care, taking into account UK GDPR legislation Excellent communication, both verbal and written At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. Please be aware this advert will remain open until the vacancy has been filled not necessarily to the advertised close date. Interviews will take place during this time; therefore, we encourage you to apply early to avoid disappointment .