Overview
Join to apply for the Customer Delivery Driver - Rossendale Haslingden Superstore role at Tesco
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Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the advertised times, we'd still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes every day. This role is about more than just driving: it's about helping others and delivering great service, with a smile.
It's hands on, physical and full of variety. No two shifts are the same and our customers look for help in many ways. For most of the day you'll feel like your own boss, delivering to your customers, with a team of Managers and colleagues back at base to support you when needed.
Whether you are seeking flexibility, stability, or a change of career direction, everyone is welcome at Tesco.
About the role
Availability Window
Days • From time • To time
Sun 18:30:00 – 22:30:00
Tue 18:30:00 – 22:30:00
Fri 08:30:00 – 22:30:00
Sat 13:30:00 – 22:30:00
What's in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends with Colleague Clubcard
* Access to free wellbeing services and resources
* Life cover of five times pay and pension with matching contributions up to 7.5%
* Benefits to suit you, from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life's moments
* Access to colleague networks and more information about benefits
You will be responsible for
Delivering your part of our customer shopping trip by:
* Ensuring the van and trays are clean, tidy and organised
* Leaving the back yard clean and clear of rubbish
* Washing trays as part of the tray wash process
* Loading the van and checking roadworthiness
* Talking to customers about changes to their order, substitutions, and refunds when needed
* Taking care of products/deliveries as if they were your own
* Explaining substitutions to customers and ensuring they are not charged more
* Delivering within the customer time slot
* Calling the customer before arrival if early
* Calling the store if running 30+ minutes late
You will need
* Build relationships with colleagues to create team spirit
* Be warm and welcoming in interactions with customers and colleagues
* Respond quickly to changing customer needs and embrace change
* Be energetic and driven to deliver beyond expectations
* Share ideas with your Manager and colleagues to improve the store
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Management and Manufacturing
Industries
* Retail
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Other locations and times listed in the original description may be present but are omitted here to maintain clarity.
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