Salary : £27,879 per annumrising to £28,441 per annum on successful completion of probation. Hours: 37.5 hours per week Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays Base: Pool Innovation Centre, Pool, Cornwall Contract: Fixed term until March 2026, possible for extension subject to future funding. RP032 DASA Team Leader.pdf Job Role : The Domestic Abuse Team Leader will be responsible for leading, developing and line managing a team based in the community to provide a high-quality front-line service to those affected by Domestic Abuse and Sexual Violence. The Team Leader will work within a multi-agency environment to support the co ordinated community response and promote effective joint working and interventions for all those experiencing Domestic Abuse. The Team leader will be the lead in crisis situations and provide advice and guidance on child protection and adult safeguarding issues and information sharing concerns. The Team Leader will provide guidance to front-line staff on a day-to-day basis, answering case queries and being on hand to provide support and advice as required. The post holder will ensure that all records are accurate and complete, and lead the team to provide proactive, short to medium term support, based on thorough individual safety planning and personal support, incorporating risk assessment. The Team Leader is expected to lead and contribute to the operational direction of the service ensuring that the views of the service users inform future developments. To remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct, in order to uphold standards of best practice. The post holder will need to be highly motivated, flexible and able to work unsupervised on a day-to-day basis. Key responsibilities: To oversee and develop the operational service delivery. To supervise and provide guidance to a team of front-line staff on a day to day basis. To lead and contribute to the operational direction of the service. To manage and supervise staff within First Light policies and procedures framework ensuring appropriate and effective service provision. To contribute to staff development and professional practice through the Staff review and development process to include annual appraisal. To support the recruitment, selection and retention process for staff, supporting with the induction process and training of new recruits. To ensure that accurate record processes are implemented and maintained detailing client contact, carrying out monthly audits and data quality checks. To provide management reports to contribute to the analysis of effective practice and to contribute to and inform service development. To attend and contribute to regular team meetings/management meetings, and lead monthly team meetings with staff. To develop the accessibility to the service for all people from the protected characteristic groups to ensure the service is available to all. To support other team leaders and cover sickness/ annual leave Essential requirements: Literacy skills and experience working with databases. Experience with line managing a team. Experience working with victims of Domestic Abuse/Sexual Violence and/or vulnerable people. The ability to remain calm under pressure. Handling confidential and sensitive information appropriately. Ability to work on own initiative and prioritise workload to meet tight deadlines. Understanding of safeguarding issues and the associated legal responsibilities Have an understanding of multi-agency partnerships and legalities of information sharing. Full UK driving licence and access to a vehicle. Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1 st April to 31 st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 09:00 Friday 29th August 2025 Expected date for interviews : Week commencing 8th September 2025 If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To apply: Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email [email protected]