Head of Business
Hamilton Audi Centre – Monday to Friday 8am to 6pm, plus weekends as required.
Salary (depending on experience) up to £130,000 OTE including basic plus bonus.
Key Responsibilities
* Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams.
* Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
* Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated.
* Train and develop department managers in line with organisational requirements.
* Agree objectives & work standards with department managers, reviewing their performance regularly.
* Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration.
Experience / Skills Required
We are looking for someone who has experience at Head of Business level or is an experienced Automotive Manager seeking to advance their career. Essential experience includes working with premium brands and a solid understanding of a Used Car department. Demonstrated effective people management skills, the ability to draw the best performance from their team, and strong communication for building relationships with employees and customers. Dependent on brand values and support of brand strategy.
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business.
* Generous annual leave that increases with your length of service.
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
* Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing
* Eyecare vouchers to help cover vision care needs.
* Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
* Dental insurance for everyday dental care and unexpected treatments.
* Optional critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
* Free will writing services to help plan for the future.
* Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle
* Discounted gym memberships to support an active lifestyle.
* Travel insurance to help you explore with confidence.
* Access to home and technology vouchers.
* bYond card and a wide range of exclusive retail and lifestyle discounts.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. All offers of employment are made subject to a six month probation period commencing from your start date.
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