General Manager – Hard FM (Healthcare) Brentford Permanent | Full-Time £95,000 per annum Car Allowance or Company Car Bonus Healthcare Package Are you a seasoned FM leader ready to take ownership of a critical healthcare contract? We’re working with a national Facilities Management provider to appoint a dynamic and experienced General Manager to lead the delivery of Hard FM services at a flagship healthcare site. This is a senior leadership role with full responsibility for service performance, commercial success, and client relationship management — ideal for someone who thrives in a fast-paced, highly regulated environment. What You’ll Be Doing Lead the Hard FM operations across planned/reactive maintenance, lifecycle, and minor works. Manage and motivate a high-performing engineering team. Own the P&L, budget management, and commercial performance of the contract. Be the go-to contact for client stakeholders, ensuring service excellence and high customer satisfaction. Oversee compliance with HTM, H&S, and statutory regulations. Drive asset and energy performance, including managing the site’s BEMS. Contribute to long-term lifecycle planning and capital works. ✅ What You’ll Need Proven experience as a General Manager, Contract Manager, or similar in a healthcare, PFI, or critical Hard FM environment. Strong understanding of M&E services, statutory compliance, and contract management. Track record of leading large teams and managing client relationships. Commercial acumen with experience managing budgets, variations, and lifecycle planning. Technical qualification (e.g., HND, City & Guilds, NVQ) in electrical or mechanical engineering. IOSH/NEBOSH or equivalent (preferred). Why Apply? Join a national FM provider with a strong reputation and long-term healthcare contracts. Take ownership of a high-profile, mission-critical site. Competitive salary with car/car allowance, private healthcare, bonus scheme and more. Clear career development and leadership pathway.