Job Purpose:
The post holder will implement best practise for the BBC account whilst provide effective and inspiring leadership, championing the values of collaboration and continuous improvement to internal and external stakeholders reflecting EUK company values.
You will be responsible for maintaining the standards and effective delivery of workplace and events services delivered via our on-site teams.
A core part of the role will be ensuring that continuous improvement is embedded in all services delivered, with a focus on a high-quality product, service delivery that is aligned with industry best practice and EMCOR UK soft service strategies.
Role does not include any line management.
Duties:
1. Lead the implementation of the EUK Services standard and create site logbooks and advising on service optimisation, across BBC Sites.
2. Manage a collaborative network across the BBC account to ensure best practice and innovation is easily communicated and implemented.
3. Carry out quality assurance reviews and measure and monitor the outputs from all reviews done
4. Fulfil management information data as per contractual requirements, analyse data for trends and opportunities for improvement.
5. Work with the account Supply Chain Manager on specifying, selection, performance of partners and managing spend.
6. Undertake any reasonable request as specified by the line manager.
7. Be a member of the EUK company SS network, advising, and guiding service provision and developing members of the network in their career progression.
8. Bring innovation ideas, propose business change and when approved implement and manage change in a controlled manner, tracking improvements.
9. Become a ‘change champion’ for the BBC account and create a culture of continuous improvement.
Responsibilities:
Indirect reports to site events management and workplace leads
Person Specification
10. Experience in in the Facilities Management industry managing soft services
11. Influencer and innovator who has experience implementing change programmes
12. Self- starter with high standards of self-achievement
13. Excellent communication and interpersonal skills and stakeholder management
14. Change agent, challenger and emotionally intelligent team leader and player
15. Good IT skills including Excel and Microsoft business packages to an advanced level
Other factors:
Requirement for UK wide travel due to geographic spread of sites
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Benefits
16. Industry leading maternity & paternity policies
17. Refer a friend scheme – worth £500 per referral
18. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
19. Extensive learning & development opportunities, including opportunities for progression
20. Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
21. Bike To Work Scheme
22. Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
23. Dental scheme
24. Access to health assessments
25. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries
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