Job Overview
We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you. The role is crucial in helping us deliver our digital strategy.
Responsibilities
* Lead on the design, development, and launch of new digital products.
* Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
* Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
* Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.
* Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
* Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
* Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity).
* Expect to travel four away days a year across the UK.
Qualifications
* Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
* Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
* Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
* Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture.
* Excellent problem‑solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence‑based decisions.
* Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.
Desirable Criteria
* Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
* Understanding of technology, design, data, and business processes in a complex organisation.
* Note: one role will be focussed on transforming our data capabilities.
Our Commitment to Equality and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That is why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio‑economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment.
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