Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 12 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave satisfied, fostering positive lasting impressions for repeat visits.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers to find products and providing excellent service to build customer loyalty and promote love for our products and team.
* Hosting – Using our iPad systems to order products not in stock, including bespoke curtain and blind orders to customer specifications, and styling departments like bedding displays to inspire customers.
* Stock and Delivery – Involving physical tasks like heavy lifting, merchandising, updating prices, maintaining store tidiness, taking deliveries, checking stock, and replenishing shelves, always considering customer needs.
What we'll look for in you
* Supportive team player who encourages others and helps create a welcoming work environment.
* Confident, sociable, and excited to work in a growing retail environment, delivering memorable customer experiences.
* Helpful and proactive in assisting colleagues, with good communication and reporting skills to team leaders and management.
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