Vanta Staffing High Wycombe are looking for an Customer Operations Assistant to work for a busy client in High Wycombe. You will be a vital part of the team liasing with customers.
Permanent
£27k - £29k per annum
Monday to Friday
8am - 4pm (half hour lunch break) Some days 7.30am start
Key responsibilities of the Customer Operations Assistant :
Dealing with customers over the phone and email.
Ensuring you respond to any invoice queries.
Processing orders.
Producing invoices for customers.
Producing reports.
Ensure all data is recorded accurately (such as costs and addresses).
Calling customers to request products.
Stock checking.
Assist the H&S Advisor with the processing orders.
Request and respond to customer reviews on Google.
Assist with social media (Instagram and Facebook) to maximise customer engagement.
Key requirements of the Customer Operations Assistant:
- Admin and customer service experience.
- Excellent attention to detail.
- Flexible approcah to ad hoc work - eg helping if needed checking producs and orders.
- Fun, bubbly personality!!
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