Job Details
Job Location: Sales Support Officer_Belfast, Ireland - Belfast, United Kingdom
Position Type: Full Time
Education Level: None
Salary Range: Undisclosed
Job Shift: Day
Description
Sales Support Officer – Belfast, Northern Ireland, UK
About Avfuel:
Avfuel is a leading independent global supplier of aviation fuel and services. Headquartered in Ann Arbor, Michigan, Avfuel connects a diverse array of aviation customers with the systems and solutions needed to attract more business and to conduct operations efficiently and effectively. Our customers include airlines, freight and cargo companies, corporate flight departments, airports and municipalities, fixed-base operators (FBOs), crop dusters, helicopters, and the military, all benefiting from our innovative fuel and service solutions.
Our global network includes over 3,500 fueling locations worldwide and more than 675 Avfuel-branded FBOs across North America and Europe. We offer solutions such as discounted jet fuel through Avfuel Contract Fuel, international flight support via Avplan Trip Support, and AVTRIP loyalty rewards. FBO and airport customers benefit from reliable supply, training, operational systems, marketing support, credit and financing, tax assistance, and aviation insurance through Avsurance Corporation.
Focused exclusively on aviation, we continuously incorporate insights from pilots, flight departments, and FBOs to adapt our offerings. We are committed to connecting people, companies, and cultures, not just selling fuel and services.
Role Overview:
The primary role of this position is to provide sales support and handle associated operational responsibilities. The successful candidate will be trained extensively on all Avfuel products, with a focus on supporting the Contract Fuel Network by providing dedicated support to our Contract Fuel desk.
Responsibilities:
* Handle quotes and fuel authorizations for over 3,000 locations globally, supporting more than 4,000 flight departments and over 16,000 aircraft.
* Assist the European sales team with administrative duties and follow-up calls to prospective and existing customers.
* Support operations staff with FBO and customer service duties, invoice processing, and light aircraft handling.
* Promote the Avfuel/Avflight brand and contract fuel program.
Qualifications
Qualifications:
* Aptitude for phonetics and radio communications where required.
* Ability to work well under pressure, managing a highly procedural industry with flexibility.
* Capability to resolve customer requests, questions, and complaints regarding Avflight services or products.
Requirements
Requirements:
* Flexible working hours, including shifts and weekends. Initially working from 0600 to 1400 local time, Monday to Friday.
* Good health; a medical certificate is required for an Airside driving permit.
* Compliance with company Health & Safety policies, operating procedures, and instructions issued by the Operations Manager.
* Desire to develop skills through relevant industry training.
Note: To apply for this role, send your CV to Ryan Hogg at rhogg@avfuel.com.
#J-18808-Ljbffr