Join Amazon's Talent Solution’s Core Science and Engineering organization as a Senior Business Operations Manager at the forefront talent evaluation and development for the world's most customer obsessed company. This highly visible role will shape the future of Amazon's talent using advanced machine learning technologies and by partnering directly with PXT (People Experience and Technology) and Amazon leadership to drive transformative initiatives, operational excellence, and strategic innovation. You'll have the unique opportunity to influence how hire and develop the best across all of Amazon's businesses across the globe.
Key job responsibilities
As a key strategic partner to Amazon's Talent Solution’s Core Science and Engineering, you will architect and execute solutions that directly impact our most strategic talent initiatives. This role demands both big thinking and precise execution, as you'll be responsible for:
• Driving strategic planning and execution across Core Science and Engineering, including 3-Year Planning and annual planning (OP1/OP2)
• Owning mission-critical business operations and inspection mechanisms that keep our organization operating at peak performance
• Leading innovative initiatives that strengthen our organization's capabilities to improve quality of talent
• Developing scalable frameworks that become the standard for how we operate and grow
• Partnering with partner teams to translate data insights into actionable solutions that drive meaningful change
The ideal candidate thrives in a fast-paced environment where they can toggle between strategic thinking and tactical execution, using data to drive decisions and influence across multiple stakeholders and geographies. This role offers the opportunity to make a lasting impact on how we build and transform Amazon's talent evaluation and development strategy. The successful candidate will have a demonstrated track record of:
• Strong Judgment and Dive Deep
• Exhibits excellent decision-making capabilities backed by data and analytics
• Makes tough calls with limited information while balancing competing priorities
• Connects tactical execution to strategic outcomes
• Bias for Action and Ownership
• Thrives in ambiguous environments by creating clarity and actionable paths forward
• Calculated risk-taker who moves with urgency and understands appropriate trade-offs
• Demonstrates a "Day 1" mentality with rapid experimentation and quick pivots when needed Results Driven and Deliver Results
• Influences without authority and holds leadership team and partners accountable
• Develops and leverages meaningful metrics to drive business impact
• Creates compelling narratives from data to influence decision-making
• Identifies and implements process improvements that scale Think Big and Invent & Simplify
• Envisions and articulates bold, disruptive solutions
• Anticipates future challenges and creates proactive mitigation strategies
• Challenges conventional approaches while maintaining customer obsession
• Have Backbone; Disagree and Commit
• Sets clear priorities aligned with business goals and customer needs
• Effectively manages competing demands between tactical execution and strategic initiatives
• Makes and defends difficult trade-off decisions Earn Trust and Learn & Be Curious
• Builds strong partnerships through transparent communication and follow-through
• Escalates thoughtfully with proposed solutions
• Maintains high standards while driving outcomes Customer Obsessed and Insist on the Highest Standards
• Demonstrates intellectual curiosity and resourcefulness in problem-solving
• Builds networks and leverages diverse perspectives to drive results • Finds creative solutions through first-principles thinking
About the team
At Amazon Talent Solutions Core Science and Engineering, we're revolutionizing how the world's most innovative company evaluates and develops its next generation of leaders. We deploy advanced Machine Learning and AI solutions across various talent solutions and journeys for both corporate and operational employees working directly with the broader People Experience and Technology partners and Amazon senior leaders. Our team operates at massive scale while maintaining an unwavering focus on Amazon talent, driving innovation in employee experience through personalized journeys, and identifying opportunities that help our talent grow and deliver for customers.
Basic qualifications
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience managing, analyzing and communicating results to senior leadership
- 7+ years of HR or business function experience
PREFERRED QUALIFICATIONS
- Experience demonstrating strong analytical abilities and confidence in the use of data
- Experience working with global cross-functional teams
- Experience creating reports, interpreting metrics and driving overall insights or analysis
- Experience working with and protecting confidential and sensitive HR information
- Experience with high quality document preparation and presentation
- Master's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field