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Senior spa therapist

London
Reed
Spa therapist
Posted: 6h ago
Offer description

Senior Spa Therapist Annual Salary: £32,317 Location: East London Job Type: Full-time Join a dynamic hospitality group ranked among the Top 6 Best Places to Work in Hospitality as a Senior Spa Therapist. This role is perfect for a passionate spa professional ready to lead a team and elevate guest wellbeing to new heights. Located in the vibrant heart of East London’s Royal Docks, our upscale hotel offers a workplace that blends luxury with energy. Day-to-day of the role: Lead the spa team with professionalism and care, fostering a supportive environment. Deliver a wide range of high-quality treatments and ensure consistent guest satisfaction. Manage the treatment diary to maximise therapist utilisation and revenue. Oversee stock control, equipment maintenance, and cleanliness of spa areas. Support recruitment, onboarding, and training of new therapists. Collaborate with management to meet financial targets and drive business growth. Maintain accurate client records and uphold confidentiality standards. Coordinate the customer journey to ensure a seamless and luxurious experience. Required Skills & Qualifications: NVQ Level 3 in Beauty Therapy (Spa Management Degree is a plus). Proven experience in a senior therapist or supervisory role. Strong leadership, mentoring, and communication skills. Sales, marketing, and administrative experience. Attention to detail, especially in financial reconciliation. Familiarity with property management systems (PMS) and basic IT skills. Benefits: Discounted hotel stays for you and your loved ones. Extra day off for your birthday. Enhanced parental leave. Course sponsorship for your professional development. 30% discount on food & beverage across our hotels. Refer a Friend scheme – earn up to £1,250. Flexible working arrangements. Wagestream – access your earnings when you need them. Life insurance & Employee Assistance Programme. Free meals on duty – saving you over £1,000 annually. Wellness and social events throughout the year. To apply for this Senior Spa Therapist position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

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