Role: Senior Infrastructure & 3rd Line IT Engineer
Working pattern: Full time, Monday to Friday
Base location: Kent (occasional travel to other UK offices required)
Salary: Up to £50,000 per year (dependent on experience)
Employment type: Permanent
The opportunity
A well-established UK organisation operating across multiple sites is seeking a senior-level IT professional to strengthen its infrastructure function. This role is suited to someone who enjoys solving complex technical issues while also contributing to wider technology improvements and transformation projects.
You will take ownership of high-level support escalations and play a key role in developing, maintaining, and securing a hybrid IT environment.
The role
As part of a central IT team, you will act as the escalation point for complex technical issues and contribute to the design, delivery, and ongoing improvement of infrastructure services across the business.
This is a hands-on role combining operational support with project delivery, vendor coordination, and mentoring responsibilities.
Key duties
* Act as the highest point of technical escalation for infrastructure and systems issues
* Support and improve IT services across multiple UK locations
* Deliver and contribute to infrast...