As a Shift Manager, you'll support the Restaurant Manager in ensuring every shift runs smoothly and to the highest standards. You'll lead and motivate the team, ensuring great guest care, adherence to brand standards and effective training and coaching.
Key Responsibilities
* Oversee the daily running of shifts, ensuring an outstanding guest experience
* Lead and support the team, creating a positive and proactive working environment
* Achieve budgeted shift sales targets and ensure effective colleague deployment
* Communicate clearly with the team to maintain high service standards
* Ensure compliance with Center Parcs' service and brand expectations
Hours of Work
Working straight shifts, you will be contracted to work 140 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
Qualifications
* Ability to build relationships with colleagues and lead the team
* Excellent communicator
* Naturally cheerful, patient, and friendly
* Professional, approachable, and calm under pressure
* Desirable: Catering / bar management experience at supervisory level
Benefits
* Colleague Bonus Scheme
* Pension Scheme with Life Assurance
* Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
* Free use of our leisure facilities
* Discounted Center Parcs breaks
* 20% discount in our restaurant and retail outlets
* Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
* An Employee Assistance Program - providing support on financial, health and legal matters
* Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
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