Are you passionate about making a difference in your community? A busy local organisation in Market Harborough is looking for two Lifeline Operators to join their team. If you have experience in delivering outstanding customer service, and you’re looking for a rewarding position that makes a meaningful impact, this could be the perfect role for you. * £14.17 per hour * Rolling shift pattern as follows: 4 late shifts (2pm-11pm), 2 days off, then 4 early shifts (7am-4pm), 2 days off, then 4 night shifts (10.30pm-7.30am) then 4 days off * You may occasionally be required to undertake additional hours for which overtime will be paid or TOIL granted * Due to urgent business requirements, applicants will need to be available immediately * Disclosure & Barring Service clearance is a requirement of this role * Applicants must hold a full, valid driving licence and have access to a motor vehicle Duties and responsibilities: * Answering, evaluating and responding to calls quickly and calmly in a sympathetic and reassuring manner to identify and obtain the service required to meet the caller’s needs * Visiting clients to carry out installation of lifeline alarms and regular servicing of equipment * Monitoring CCTV and assisting police officers with the playback and copying of recorded images * Receiving and responding to out-of-hours emergency requests on behalf of the organisation * Entering and maintaining...