Job Description
Workshop Controller required by my Main dealer around the Newport Area.
Job Role – Workshop Controller
Job Location – Newport, Wales
Salary – Negotiable depending on experience
Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
The key areas are:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.
About you:
Previous experience as a Master Technician, Workshop Controller or a Service Manager in a main dealership
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate.
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s
An exciting and rewarding career awaits you, with a leading company.