About the role
We’re looking for a talented DevOps Engineer to join our growing team to help deliver and support the technical foundations that power our Thinqi product which is used around the world.
You’ll play a key role in maintaining a large estate of systems and cloud infrastructure, while working closely with engineering, operations, and customers to ensure everything runs smoothly.
This is a hands-on role combining technical delivery, operational support, and continuous improvement. You’ll be trusted to work independently, think critically, and take ownership, while also collaborating across teams to deliver high-quality outcomes for our clients..
What you'll be doing
* Maintain and support a large estate of AWS cloud infrastructure.
* Administer and integrate applications with our award-winning LMS.
* Build, maintain, and improve infrastructure using Infrastructure-as-Code (e.g. CloudFormation).
* Participate in an out-of-hours rota as required (with flexible lieu time in return).
DevSecOps & Security
* Help maintain a fit-for-purpose IT and hosting estate.
* Identify, escalate, and support remediation of security incidents and vulnerabilities.
* Contribute to threat modelling, penetration test remediation, and security documentation.
* Work closely with engineering, operations, and project teams to meet delivery targets.
* Liaise directly with customers and external suppliers to troubleshoot and resolve issues.
* Support the helpdesk team with common customer requests and platform queries.
* Use approved AI tools to support day-to-day operations, troubleshooting and documentation.
* Apply critical judgement to AI-generated outputs, ensuring alignment with company standards.
* Identify repetitive operational tasks suitable for AI-assisted automation.
* Assess AI-driven recommendations for security, performance, and cost impact.
What we're looking for
Essential experience & skills
* Experience as a DevOps Engineer or in a similar software or infrastructure role.
* Strong Windows and Linux system administration skills (including shell scripting – Bash, PowerShell, etc.).
* Hands-on experience with cloud platforms, ideally AWS.
* Experience with Docker and containerised environments.
* Proficiency with version control systems (Git).
* Experience using Infrastructure-as-Code tools (e.g. CloudFormation).
* Working knowledge of SQL and NoSQL databases (e.g. PostgreSQL, MongoDB).
* Excellent attention to detail and a proactive, problem-solving mindset.
* Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
Nice to have
* Experience using AI coding tools such as VS Code Copilot.
* AWS SysOps Administrator certification (or equivalent).
* BSc in Computer Science, Engineering, or a related field.
Please note: the successful candidate will undergo SC and NPPV Level 2 vetting. Please only apply if you feel you will pass the vetting requirements.
Important things to consider about this role
This role requires:-
* UK residency and eligibility for security vetting, due to the nature of the systems we work with.
* You’ll need to be flexible with working patterns at times to support system monitoring rotas. We aim to plan these in advance wherever possible.
* You’ll be working in a fast-paced, high-responsibility environment within a growing business, so being comfortable prioritising and staying calm under pressure is important.
* We value people who enjoy continuous learning, are curious about new technologies, and want to keep developing their skills as the industry evolves.
* Collaboration is key, you’ll be working closely with a range of stakeholders to deliver the best outcomes for our users, customers and the wider business.
This is a fantastic opportunity for a talented DevOps Engineer to further their career with a growing EdTech and a proven team of world-class professionals.
The role will let you work on meaningful projects that will positively impact end-users lives and careers.
You’ll be working with a modern DevOps environment using the latest technologies including AI-assisted engineering and agents.
* Clear progression path to Senior DevOps Engineer roles for high performers
* Pension scheme with employer contributions
* Modern tech stack and home office setup allowance
* Flexible Working: Core collaboration hours are 10:00am–2:30pm. DevOps Engineers are part of a monitoring rota covering early starts and late-afternoon support
* Parking : Discounted season tickets are available for car parking locally
Location: Hybrid (Office located in Swansea, South Wales, UK)
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