Job overview
Barts Health NHS Trust is looking for a dynamic and driven Assistant Hospital Logistics Manager to support our growing Non-Emergency Patient Transport Service (NEPTS). This is a key operational leadership role, working closely with the Hospital Logistics Manager and reporting indirectly to the General Manager for NEPTS.
You will play a vital role in ensuring our NEPTS operations are scalable, efficient, and exceed the expectations of patients and stakeholders. With over 200 drivers and operational staff under your leadership, you’ll champion service delivery, innovation, and continuous improvement - supporting the Trust’s values of WeCare.
Main duties of the job
Key responsibilities:
• Day-to-day leadership of a large NEPTS team across multiple sites
• Drive improvements in operational systems, driver performance, and fleet management
• Ensure compliance with vehicle safety standards and relevant policies
• Support vehicle procurement and modernization initiatives
• Build effective partnerships with clinical teams and central control operations
• Promote a positive, inclusive, and patient-centred culture
We're looking for a hands-on leader with excellent interpersonal and organisational skills, capable of operating in a fast-paced healthcare environment. Experience in logistics, transport, or NHS operational roles is essential.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
Join us and help shape the future of NEPTS in London.
Apply now to make a difference to the lives of patients every day.
For more information, please contact.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
1. Relevant professional qualification and management expertise gained within the field or equivalent.
2. Detailed understanding of the NEPTS system - Cleric
Experience
Essential criteria
3. Recent and relevant experience of working in the NHS in a senior role in transport or similar.
4. Experience in the development and implementation of operational processes and systems.
5. Experience in using computerized systems as well as PC based facilities such as spread sheets, databases etc.
6. Experience of staff change management.
7. Managing & Recruitment of staff.
Desirable criteria
8. Significant experience in a senior management position.
9. Experience in process mapping.
Communication
Essential criteria
10. Good presentational skills for conveying complex concepts.
11. Ability to use informed persuasion to influence others
Knowledge
Essential criteria
12. Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes
Desirable criteria
13. Extensive knowledge of regulations and CQC requirements in operating patient transport services.
Skills
Essential criteria
14. Ability to implement and maintain a safety culture using robust safety leadership skills
15. Able to provide leadership and motivation to staff and develop individuals
16. Ability to manage a large team of staff to deliver a high quality professional service.
17. persuade others up, down and across NHS organizations and represent / act as an ambassador to the Trust.
18. Excellent interpersonal and people management skills.
Desirable criteria
19. To manage workload effectively in light of competing priorities and tight deadlines
20. Ability to use a range of influencing strategies to bring about change and modernization of services.
Other
Essential criteria
21. Professional pro-active attitude.
22. Evidence of a commitment to personal development.
23. To develop organizational culture in line with Trust Values and behaviors.