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Location
Hybrid - Working between home and our office in Abersoch
Employment Type
Permanent
Hours of Work
Full time - 5 days per week, Monday to Saturday, 09:00 - 17:00
Salary
£24,500
What you'll be doing
The Property Management Service is a key department that ensures smooth operations. Our Coordinators are proactive and resourceful, overcoming obstacles to provide the best experience for our guests and homeowners. The role combines fieldwork and office duties, with variety in daily tasks.
* Assist guests before, during, and after their stay, addressing queries and issues.
* Provide accurate timelines for property preparations.
* Coordinate with cleaners, housekeepers, gardeners, and maintenance contractors.
* Manage complaints related to housekeeping standards and oversee resolutions.
* Maintain accurate records and update administrative systems.
* Attend meetings with homeowners, assist guests, or perform property inspections.
You'll have
* An enthusiastic, friendly team player with customer service experience.
* Strong organizational skills to manage property administration effectively.
* A resilient personality capable of handling challenges and achieving positive outcomes.
* Excellent attention to detail, communication skills, and ability to set expectations.
* Willingness to undertake tasks outside routine responsibilities.
* Experience in property letting, housing, estate agency, or travel industry is advantageous.
We know that the perfect candidate doesn’t exist, so if you’re excited and meet most of the criteria – please get in touch. You could be exactly what we need!
You'll get
In addition to joining a growing company with a positive culture and focus on employee development, we offer competitive salaries and benefits, including:
* A day off for your or a loved one’s birthday.
* £500 towards a holiday of your choice.
* A paid day to volunteer with a charity.
* Friends and family discount scheme.
* Life assurance.
* Various social clubs and events, including Christmas parties.
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