Acorn Community Bank is a Credit Union working across our communities to provide financial services to thousands of members.
* Once you have completed your apprenticeship successfully, there is the possibility of moving to a permanent role as an officer in the bank
* You will then be offered the opportunity to join the Young Persons Network within the Credit Union national network, which carries with it the opportunity to join the CU Futures Programme
* Many people who have completed this programme have gone on to take senior roles in credit unions, including Chief Executive Officers
You will be part of a small, friendly team who are dedicated to helping and supporting our members.
This role will be based at Cavendish Square in Swindon. Once you have achieved proficiency, some homeworking may be available. We will give you full training to ensure you are equipped for the work we ask you to do.
Main Duties And Responsibilities
* Social Media Management: Assist with posting and scheduling content on social media platforms such as Facebook, Instagram, and LinkedIn and google advertising
* Content Creation: Help generate captions and design content for social media posts to engage members and followers.
* Campaign Support: Contribute to the planning and execution of marketing campaigns, ensuring all content aligns with company objectives and brand guidelines
* Email Communications: Assist with the creation and sending of marketing and service-related emails to members and other stakeholders
* Stakeholder Management: Maintain communication with external stakeholders, such as collection points, to ensure consistent marketing efforts
* Administrative Support: Provide general administrative assistance within the marketing department, including organising files, preparing materials, and helping with any ad-hoc tasks
* Engagement and Feedback: Assist in gathering and reviewing feedback from members to help refine future marketing campaigns and strategies
* Marketing Reporting: Help track and analyse the performance of marketing campaigns and social media engagement
* General Support: Be involved in any other duties or special projects that arise within the scope of the department and align with your capabilities
* Responding to member requests received by telephone or e-mail
* Helping members when they visit the office
* Attending promotional events organised or attended by Acorn
Multi-Channel Marketer Level 3 Apprenticeship Standard
* Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College
Monday - Friday, 9.00am - 5.00pm. We operate a flexitime working pattern, by arrangement with your manager.
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