What you’ll be doing
1. Managing a wide variety of cyber-dependent and cyber-enabled investigations end to end
2. Assessing risk and evidence on a wide range of security incidents and establishing the most suitable course of action, devising and implementing investigative strategies to prevent, deter and minimise harmful impact to BT.
3. Accountable for proportionate decisions on investigations including reporting based on risk, cost and resourcing during investigations, security incidents and other relevant situations.
4. Production of investigation reports during and following enquiries; detailing actions taken, identifying areas of weakness and recommendation of further appropriate action e.g. prosecution, discipline, further enquiry, business improvements, audit etc.
5. Obtaining and analysing data from a wide variety of sources
6. Managing senior stakeholders and associated updates in an informative, concise and detailed format verbally and written
7. Taking and production of witness statements, with professional presentation of evidence, including digital evidence derived from BT systems, network and host forensics.
8. Thorough documentation of the investigation to support your attendance at court as a professional witness when required to do so.
9. The nature of the role requires establishment and maintenance of good working relationships with internal and external customers and Law Enforcement Agencies.
10. Expert knowledge of legislation and investigative best practice specifically relating cybercrime and fraud. The role holder will conduct all such enquiries following the principles and in accordance with current legislation (e.g. RIPA, IPA, DPA/GDPR, CPIA and ACAS codes of practice) as well as BT internal policy.
Skills Required for the Role
11. Influencing skills: Ability to persuade, influence and motivate others, with the right sense of urgency, without having formal authority.
12. Communication, Visual & Written skills: Very strong communication, visual & written skills.
13. Calm & Decisive under pressure: effective at driving calm and effective response to security issues
14. Building External Relationships: partner relationships with industry groups and Law Enforcement Agencies.
15. Investigation Management: Able to plan and conduct methodical investigations into a range of security matters.
16. Investigative Interviewing: Trained to conduct investigative interviews using the PEACE model or similar.
17. Intelligence driven mindset with ability to assess and develop intelligence for actionable outcomes.
Experience Required for the Role
Must Have
18. Proven experience in Investigations and Investigation Management, including developing an investigation strategy, planning and conducting interviews, case preparation and evidence presentation.
19. Experience of investigating incidents of cyber dependent and/or cyber-enabled crime, utilising digital evidence.
20. Experience of conducting investigations within either a corporate, law enforcement or similar environment.
21. Demonstrable experience of operational delivery in a fast-paced environment
Nice to Have
22. Operational OSINT / SOCMINT and Dark Web experience
23. Understanding of current cyber threats that may affect the BT Group, as well as our corporate, business and residential customers.
24. Familiar with Digital Forensics and ACPO principles for Digital Evidence.
25. Experience using i2 or similar visualisation analytics tooling
26. Holds current relevant professional qualifications in Investigations (PIP, CFE, APCIP), Cyber Intelligence (GCTI, CTIA, CRTIA) and/or Cyber Security (Security+, CISM, CISSP).
27. Experience with commercial CTI tooling and platforms
Benefits
28. On target 10% on target bonus
29. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
30. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
31. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
32. 25 days annual leave (not including bank holidays), increasing with service
33. 24/7 private virtual GP appointments for UK colleagues
34. 2 weeks carer’s leave
35. World-class training and development opportunities
36. Option to join BT Shares Saving schemes.