Job Overview
An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Facilities Supervisor covering Portering Services within Facilities (Central). The Facilities Supervisor will support the Facilities Coordinator in the delivery of efficient and effective operational services provided by the Porters within the locality. Working hours are rotational shifts covering 24 hours, 7 days a week including bank holidays, with shifts of 7.5 hours. The post holder is based in Ysbyty Glan Clwyd but will be required to travel to other sites in the BCUHB Central Area. The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Responsibilities
* Work in all areas of the department.
* Communicate effectively and in a timely manner at all levels of staff both internally and externally, selecting the most practical and efficient method of communication.
* Ensure the staff required to assist with patient movement across Glan Clwyd Hospital are available.
* Ensure special medical gases are ordered in a timely manner and undertake audits of medical gas cylinders as required.
* Deal with any issues that may arise with the allocation of residential accommodation keys and update the accommodation manager when on site, where required.
* Ensure compliance with mandatory training is maintained by all staff within Portering Services and undertake staff appraisals (PADR). Assess any training or development requirements highlighted during the PADR’s and report to the Facilities Coordinator.
* Participate in the local induction and training of new staff members and record accordingly.
* Assist in all elements of management of staff within Portering Services, e.g., sickness absence, recruitment, booking annual leave, etc., and use the appropriate system to record staff information.
* Regularly use computer software including Excel spreadsheets and ensure all records are accurate, up to date and comply with the Data Protection Act.
* Report any repair and maintenance matters with regard to the building and working environment to Management. Arrange the disposal of condemned equipment within BCU policies and procedures.
Qualifications and Experience
Essential Qualifications
* GCSE or equivalent in Maths & English
* NVQ Level 3 or equivalent
Essential Experience
* Working in Portering or Facilities
* Working in a supervisory role
Desirable Experience
* Experience of people management and workforce planning
Aptitude and Abilities
* Able to deal with multi‑faceted problems in a stressful environment
* Able to deliver training
* Able to undertake personal development reviews for staff
* Able to organise and manage workloads
* Computer literacy
Values
* Excellent communication skills, written and verbal
* Able to maintain confidentiality
Other Requirements
* Flexible approach to work
* Able to travel between multiple sites
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. The Betsi Cadwaladr University Health Board is a Disability Confident Employer and is committed to promoting equality and diversity.
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