Engagement Officer (Midlands & West) We are looking for an Engagement Officer to work with members of the UK fire services community in an inhouse, face to face fundraising capacity. This role covers a region reaching from Severn Park in Avonmouth (Bristol), to Staffordshire and across the Midlands and part of Wales. The successful candidate will ideally be located around the Birmingham area, or within the Mid / West of England, to enable frequent travel across the region to visit stations and training centres regularly. Hours: 30 hours per month (equivalent of 6.92 hours per week) Salary: £5,242.76 per year Flexible working pattern to allow for planning visits (some evening or weekends required) This role is homebased with regular travel. About Us The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives. We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities. We are looking for an Engagement Officer who can inspire the Fire and Rescue communities to support Fire Fighters charity and the work it carries out. The Role Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community, you'll work collaboratively with our national team of fundraisers and to help secure much-needed income for the Charity. You will provide talks to new recruits, making them aware of the services the charity provides for them as new service users, and encourage signups to individual giving schemes. You will work with your team to maximise recruitment, re-engagement and retention of individual supporters. With a flexible approach, you will be responsible for planning and scheduling your visits to stations, managing and maintaining personal data and recording outcomes on our Customer Relations Management (CRM) software. You will need to be able to travel across the region, which includes: Severn Park in Avonmouth (Bristol), Staffordshire and across the Midlands and parts of Wales. This role is subject to a Basic Disclosure and Barring Services Check. About You We’re looking for an experienced fundraiser to join our team. You’ll need excellent communication skills, with the ability to communicate to a wide range of audiences, with the ability to deliver PowerPoint Presentations in a confident, and clear manner. You'll need good organisational skills with the ability to prioritise workload, and work without close supervision. You'll also need to be competent on standard Microsoft packages, have efficient time management skills and a proficient use of social media and apps. This role requires you to be able to travel and occasionally stay away overnight. A good knowledge of the UK Fire and Rescue Service community is beneficial, and knowledge of legal requirements relating to Fundraising and Data Protection and Information Security principles is required. How to apply We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values. To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on recruitment@firefighterscharity.org.uk Closing Date: Midnight 6 October 2025 We reserve the right to close this role early should we receive enough applications; early application is advised. Due to the number of applications we typically receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.