About the role
We have an exciting opportunity for a ServiceNow Scrum Master to join the ServiceNow development team within the IT Division on a 12-month FTC. As a Scrum Master, you will oversee team needs through servant leadership, facilitate all Agile ceremonies, and gain exposure to a wide range of products supporting our internal customers.
You will be responsible for the effective delivery and oversight of key products in the ServiceNow development team, providing leadership, engaging with multiple teams and business areas, and ensuring quality and timely delivery of releases while maintaining the integrity of live environments.
You will lead Agile ceremonies (Sprint Planning, Reviews, Daily Scrums, Refinements, Retrospectives), optimize backlog and throughput, resolve blockers, manage risks and interdependencies, and coordinate with stakeholders and project timelines.
About you
You are passionate about energizing teams, excellent at facilitating and working in ambiguous situations, and committed to continuous improvement. You excel in stakeholder management, communication, and teamwork.
Required qualifications include:
* Experience in stakeholder management at all levels
* Strong verbal communication skills
* Understanding of Agile principles
* Experience with ServiceNow development (Essential)
Desirable qualifications include experience with ITIL methodology.
Internally, this role is known as IT Scrum Master.
At NFU Mutual, we support an inclusive workplace, value diversity, and are committed to equal opportunities. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, and welcome applications from all backgrounds.
Benefits and Rewards
We offer a supportive culture and attractive rewards, including:
* Salary £45,000 - £50,000 depending on experience
* Annual bonus up to 17.5%
* Contributory pension scheme up to 20%
* 25 days annual leave plus bank holidays and holiday trading options
* Family-friendly policies, discounts, health benefits, and more
This vacancy may close early depending on application volumes, so apply soon!
Working at NFU Mutual
We are a leading UK insurance and financial services provider with over 110 years of history. We pride ourselves on being a great place to work, recognized with multiple awards, and committed to supporting our employees and communities. Our ethos of trust, respect, and personal service guides us as we grow and innovate for the future.
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