An excellent opportunity has arisen for an experienced Administration Assistant to join the Pre-Construction Team of a well-established, multi-disciplined Construction and Consulting Engineering company based in Bromsgrove. In this role, you will provide vital administrative support during the pre-construction phase of various projects. Your day-to-day duties will include managing project-related documentation, maintaining databases and Client portal systems and assisting the Team with a range of administrative tasks. This role is ideal for someone with solid experience in an office-based administration role. While prior experience within the construction industry is advantageous, it is not essential; strong general admin skills and a proactive, organised approach are what matter most. Main Duties: * Answering telephone calls, responding to requests for information and enquiries and fielding these to the appropriate personnel where appropriate. * Responding to enquiries, requests for further information, uploading and extracting information and documentation as required and uploading this to the correct internal systems. This includes information and requests surrounding invoicing. * Monitor emails arriving in the group team email inboxes as directed. Responding to requests for further information and enquiries and distributing these as appropriate. * Completing and maintaining the Groups database with progress from start to finish of individual projects/jobs efficiently and to the specification required. * Coordinating site visits with the Group and other required third parties, liaising with the relevant parties to make mutually convenient arrangements. * Managing portals as directed including responding to enquiries, requests for further information, uploading and extracting information and documentation as required and uploading this to the correct internal system. * Distributing new enquiries and jobs to the correct personnel and doing all acts and tasks necessary to set up new enquiries and jobs in compliance with internal processes and systems. * Upload documentation invoices, work in progress, service level agreement reports and other documentation as requested to the portals. * Providing support and training for new and existing members of the team. * Collating data for enquires and instructions and formatting spreadsheets when requested to do so. * Supporting in applications for building regulations and liaising with building control to obtain completion certifications. * Collating the relevant information, preparing and issuing mandate documents and uploading to the relevant portals. * Extracting required information and compiling files in the requested format. Essential Skills * Excellent communication and interpersonal skills. * Strong organisational and time management skills. * Ability to work under pressure and meet deadlines. * Proficiency in using computers and relevant software * Portal systems admin experience is desirable but not essential This is an office based Admin role which offers an early finish of 1pm on a Friday! If you want to apply for this excellent career opportunity please send your CV to Simone Bacciocchi at CRS Professionals