Salary
£25,867 - £28,727
Location
Lincoln
Workplace
Office based
Contract
Permanent
Hours per week
37.5
How to apply
About the role
Telephone and Digital Debt Adviser - Lincoln
We are looking for a well organised trainee or fully competent Debt Caseworker to join our new national call centre. The successful candidate will undertake relevant training to provide an in-depth casework service to clients, working on telephone and digital services. This will include full support and development offered.
The successful candidate will need a good working knowledge of money and debt advice, or transferable skills to meet the Financial Conduct Authority, Money Advice and Pensions Service and other standards and achieve high quality outcomes. Must have the ability to prioritise cases, manage a full caseload efficiently as well as the ability to work as part of a team. Ideally, a background working with clients in a financial setting would be an advantage. However, if you feel you have the potential and transferable skills please apply.
We're Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.