Job Description
When I started this business seven years ago, I had no formal travel agency background.
I still remember attending one of my first supplier events and being told quite bluntly by someone who had been in the industry for decades that I had no place building a travel business without "proper experience".
At the time, it stung. But in hindsight, it also clarified something I've never forgotten. Destination knowledge, booking systems, supplier relationships and processes can all be taught. They can be learned, refined and improved over time. What can't be easily taught is the ability to build trust. And trust is the foundation of everything we do here.
Over the past seven years, I've built a business based on relationships, reputation and genuine care for our clients. People come back (and refer friends, family and colleagues) not simply because we book great holidays, but because they feel listened to, understood and looked after. That is the part of the business I value most, and the part I want to protect and grow.
I'm 55, and whilst I have absolutely no plans to retire any time soon, I do want to bring someone alongside me who shares that same passion for travel and people. Someone who wants to grow with the business, develop their own client base and ultimately become a trusted part of our future.
We are already supported by our fantastic Admin Whizz, Stephanie Minton, who keeps the wheels turning behind the scenes. That means this role is very much focused on sales, relationship building and client care. And we have a great relationship with our franchise Not Just Travel (part of the Hays Independence Group).
I'm deliberately keeping an open mind about who the right person might be...
Perhaps you've spent a couple of years working in a travel agency and are looking for an opportunity to develop in a more entrepreneurial, relationship-led environment. Or perhaps you've built a successful career in another trust-based sales role and love the idea of helping people create memories through travel. What matters most is your ability to build relationships and generate business.
You may already have your own little black book of loyal clients, or you may have the drive and ambition to build one within an established, growing business that already enjoys an incredibly loyal customer base.
And before anyone asks...
No, this isn't a commission-only role. The successful candidate will receive a competitive basic salary together with a generous commission structure because if you help grow the business, it's important that you share in that success. This is a full-time permanent position with paid holiday and all the benefits you'd expect from an employed role.
Whilst there will be flexibility, one of our unique selling points is our office environment (ST19 9LT) and the personal service it allows us to offer. For that reason, I'd like the successful candidate to be office-based for at least half of the week initially, as they become established within the business and build relationships with our clients.
This isn't a role for someone looking to process bookings. It's a role for someone who wants to build something. Someone who loves people, loves travel and understands that the best businesses are built one client relationship at a time.
I'm not looking for someone to replace what I've built. I'm looking for someone to help me grow it, protect it and become part of its future. If that sounds like you, I'd genuinely love to hear from you.
I've had a few people reach about hours and pay so I've updated this here - so please take a look here: https://gillybachelortravelexpert.co.uk/were-recruiting-a-travel-consultant/
If you'd like to apply please email your CV and a covering letter explaining why you think the role is for you to gilly.bachelor@notjusttravel.com by 26th June 2026.