Job Description
About Us:
IMSM (International Management Systems Marketing) is a global leader in ISO consultancy, offering high-quality ISO standards and services to organisations of all sizes, across all sectors. Whether large or small, we empower businesses worldwide to unlock their potential through tailored, effective ISO certification services. Our mission is to help companies achieve internationally recognised standards, enhancing their operational efficiency and market competitiveness.
In 2024, IMSM was acquired by Inflexion, becoming part of the Axiom GRC division, which expands our capabilities in the areas of Governance, Risk, and Compliance (GRC). With a presence in North America, Canada, APAC, Europe, and Africa, IMSM operates on a global scale, bringing expertise and innovation to businesses everywhere. Our headquarters is in Malmesbury, UK, and our team consists of approximately 75 employees alongside 352 skilled contractors and sales consultants, all working together to deliver outstanding results for our clients.
Join our team as a Sales Support Administrator – German speaking!
We are looking for a German speaking Sales Support Administrator to join our European Sales team. This role provides vital administrative and operational support to the European Manager and Area Managers ensuing seamless collaboration across Marketing, Business Development and Logistics departments.
The ideal candidate will be fluent in both German and English, experienced with CRM systems like HubSpot and capable of managing multiple administrative tasks in a fast-paced environment.
Role and Responsibilities:
* Provide daily administrative and operational support to the European Sales Manager and Area Managers
* Collaborate with internal teams across Marketing, Business Development and Logistics to support coordinated sales efforts
* Manage Inbound PPC Leads, including prompt follow-up and use of Lead Forensics to identify and track opportunities
* Maintain accurate data and lead tracking within HubSpot CRM
* Stay informed about ISO standards, market trends and business developments relevant to the sales function
* Build positive and professional working relationships with Area Managers and internal teams across IMSM
* Perform general sales administration tasks as needed
Qualifications & Experience:
* Fluency in German is essential
* Previous experience in sales support, administrative roles or CRM management
* Strong working knowledge of HubSpot or similar CRM platforms
* Excellent attention to detail, organisational skills and the ability to manage multiple tasks effectively
* Strong interpersonal skills and a proactive attitude
* Willingness to learn and stay up to date with ISO standards and industry developments
Working Hours:
* Monday to Thursday: 8 am – 4:30 pm
* Friday: 8 am – 1 pm
What We Offer in Return:
* Flexible Work Arrangements - Enjoy the freedom of fully remote or hybrid work options, giving you the flexibility to balance work and life your way
* 25 Days Annual Holiday (Increasing with Service) - Start with generous holiday time, and watch it grow as you build your career with us
* Birthday Day Off - Celebrate your special day with a day off, because we believe in making your birthday memorable!
* Charity Day Off - A paid day off to give back to your community by volunteering at a local charity
* Up to £15 per Month Fitness Subsidy - Stay healthy and motivated with a monthly fitness allowance to support your well-being
* Life Assurance - Enjoy peace of mind knowing you and your loved ones are covered
* Auto-Enrolment Pension Contributions - Secure your future with our pension plan, starting after just three months of service
* Learning and Development Opportunities - Take your career to the next level with access to training workshops, courses, and continuous professional development
* Opportunities for Professional Growth - We are committed to your career progression and will support you with opportunities to advance within the company
At IMSM, we believe in creating a workplace that’s built on collaboration, inclusivity, and continuous growth. We are committed to fostering a culture where Diversity, Equity, and Inclusion (DEI) are fundamental values, and where every team member feels respected, valued and empowered to succeed. We provide opportunities for professional development to help our colleagues’ reach their full potential and we strive to create an environment where everyone’s voice is heard.
We are proud of our culture, which fosters both innovation and learning, and we are dedicated to building a space where all our team members can thrive and contribute to our collective success.
Are you ready to join us and be part of a dynamic, inclusive team that is shaping the future of ISO consultancy?