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Commercial Lead – IT and Digital, Exeter
Location: Kingston upon Thames (Hybrid Working)
Type: Permanent
30 days annual leave entitlement
Initially, 4 days a week in the office, reducing to 1 day a week. Long term, post probation - twice a month in the office, subject to service/corporate needs.
The Role
We are seeking an experienced Commercial Lead – IT and Digital to develop and implement innovative, value-driven digital strategies supporting multiple partners in a shared service environment.
This role oversees all aspects of Digital & IT procurement, contract management, supplier relationships, and commissioning governance, ensuring digital investments align with strategic goals and maximize value and performance.
Main Duties and Responsibilities
* Leading the development and execution of a comprehensive Digital & IT Service Plan and Category Strategy.
* Managing complex procurement processes and contract negotiations for various IT and digital services.
* Serving as the subject matter expert for IT commissioning and supplier engagement.
* Ensuring digital contracts and services deliver value for money, measurable impact, and continuous improvement.
* Engaging with internal and external stakeholders to understand needs and opportunities, shaping market engagement strategies.
* Mentoring colleagues across teams to build commercial and commissioning capabilities.
* Acting as Deputy for the Commercial Manager – Digital & IT when needed.
Skills & Experience
* Strong background in IT procurement, contract management, and commercial leadership within complex or public service settings.
* Experience navigating procurement legislation, frameworks, and best practices in commissioning.
* Commercial acumen with expertise in IT supplier markets, risk assessment, and value assurance.
* Proven track record in managing supplier relationships and contract performance.
* Excellent communication and stakeholder engagement skills, with a proactive and collaborative approach.
* CIPS Level 3 qualification or equivalent experience, with at least 5 years in IT purchasing or contract negotiation.
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