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Cultural Impact Head (Hiring Immediately), Crawley, West Sussex
Client: wagamama
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it "be you, be wagamama." We are seeking a General Manager to join us on our journey to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving excellent results.
We are looking for someone who:
* Prioritizes cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders by providing outstanding training, coaching, and mentorship.
* Is dedicated to delivering an exceptional guest experience, ensuring every interaction reflects high-quality service, either through your efforts or by enabling your team with the right skills and mindset.
* Possesses strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
* Focuses on building and nurturing your team from recruitment to ongoing development, committed to fostering personal and professional growth.
* Cares about creating an inclusive environment where team members feel respected and that they belong, enabling them to thrive in their roles and careers.
* Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
Then we’d love to hear from you!
What’s in it for you:
* Bonus scheme – up to £8,000 a year bonus opportunity
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift — anything from our menu! Plus 50% off outside of work to treat your friends and family
* Industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
* Be the first to experience our new menus
* Wagamama parties throughout the year with VIP guests
* Recognition as a nationwide "Love Above the Door" legend through our national recognition program
We also offer pension schemes, holiday leave, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long-service awards.
Be you, be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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