Account Manager | Print & Packaging | North East | Salary based on experience
Looking for the opportunity to work with premium packaging products and well-known brands in a fast-paced, customer-focused environment? This is a fantastic opportunity to join a successful printed cartons business, taking ownership of key customer relationships, coordinating projects, and delivering high-quality packaging solutions. You’ll work closely with major clients, build long-term partnerships, and be part of a collaborative team that values service, quality, and innovation. In return, the company offers excellent career development opportunities and the chance to work on creative, high-profile packaging projects across a range of sectors.
Operating as a respected provider within the packaging and print industry, this business delivers high-quality printed cartons, packaging, and visual branding solutions to customers across a variety of sectors. Combining creativity, technical expertise, and a customer-focused approach, the company works closely with clients to develop innovative packaging solutions that enhance brand presence and product appeal. With a strong reputation for quality and service, the business continues to invest in modern production capabilities and long-term customer partnerships to support ongoing growth and success.
You will be responsible for:
* Managing incoming client enquiries, interpreting briefs and specifications accurately, and building strong customer relationships to encourage repeat business
* Preparing detailed estimates, customer quotations, purchase orders, and internal job instructions using the company MIS system
* Coordinating projects across production, pre-press, purchasing, logistics, fulfilment teams, and external suppliers to ensure smooth delivery
* Developing and managing critical paths, proactively monitoring timelines, resolving issues, and ensuring projects remain on schedule
* Maintaining accurate job documentation within the MIS system while ensuring projects meet quality standards, cost targets, and customer expectations
Key attributes required:
* Proven experience within litho printed carton packaging, commercial print, direct mail, fulfilment, or related print environments
* Strong understanding of print production processes, terminology, artwork specifications, and production requirements
* Experienced in using Management Information Systems (MIS), ideally Tharstern, alongside estimating, job costing, and production workflow management
* Excellent organizational, time management, and multitasking skills with a strong attention to detail and accuracy
* Confident communicator with the ability to build effective relationships with both internal teams and external clients
Apply now to join a growing and innovative business where your experience and ambition will play a key role in continued success.
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