An IT support firm in Birmingham is looking for a dedicated Tier 1 Helpdesk Support professional. You will provide essential support through phone, remote tools, and in-person assistance, resolving around 5-25 tickets daily. Ideal candidates will have strong hands-on experience with PC hardware, a valid driver’s license, and a stable work history indicating long-term commitment. The role requires on-site presence with occasional travel between locations. Competitive compensation of up to $50,000, based on experience.
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