Job Ref: ALE1729
Branch: Alexander House Hotel Utopia Spa
Location: Alexander House Hotel Utopia Spa, Turners Hill, East Grinstead
Salary/Benefits: £35,0000 + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days out of 7 including some weekends
Hours per week: 40
Posted date: 09/10/2025
Closing date: 11/11/2025
MAINTENANCE MANAGER
£35,000 + monthly service charge payment.
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private group of 5 quality hotels of distinction just outside London.
5 Red Star, Award winning Utopia Spa, 58 bedrooms including a luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG's Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
A full-time permanent vacancy is available to head up our in-house maintenance team. You will ensure reactive and planned maintenance is covered over a 7-day period to assist in making sure the hotel and spa is presented appropriately, and all facilities are maintained in excellent working order. A certified training course can also be provided to cover pool plant procedures maintenance if you need this training.
Your team is made up of 2 Gardeners, 2 Maintenance Assistants who will support you to achieve success. Duties will include;
* Scheduling tasks for the day and delegating and supporting the team to meet the maintenance demands of the day
* Completing general maintenance tasks from the daily maintenance list ensuring that priority tasks are completed
* Produce and implement an annual preventative maintenance plan, to ensure maintenance of plant and building is systematically managed
* Liaising and controlling external contractors when on site
* Tasks will include pool plant, plumbing, electrical, carpentry/joinery, painting decorating. While we are seeking a multi-skilled person we do not expect you to be able to cover all these trades
* Working 5 days out of 7 including some weekend shifts. Shifts fall between the hours of 7am and 6.30pm (40 hrs per week)
Requirements
* Ability to work in a fast paced, ever-changing environment covering a wide range of general maintenance tasks in a customer environment
* General maintenance experience ideally within a guest/customer environment
* Priority areas of experience either plumbing or electrical
* Some on call for emergencies so you must live within 30 mins radius of the hotel
* Proven record of success in prioritising a range of property maintenance issues
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London. A beautiful Jacobean manor with 120 acres of gardens and parkland.
5 Red Star AA Hotel, Award winning Utopia Spa, 58 bedrooms, individually designed, including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG's Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
A luxurious hotel offering a relaxation destination like no other.