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Marketplace account manager

London
Holland & Barrett
Account manager
Posted: 8 December
Offer description

:

What You'll Actually Be Doing

* Owning the Marketplace strategy and driving growth across new and existing ranges.
* Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.
* Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
* Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
* Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
* Making sure our Marketplace doesn't just grow it thrives.

How We Know You're Nailing It

* Marketplace sales are up. Way up.
* Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
* Suppliers love working with us and we're their first call when they've got something new.
* Our Marketplace complements our core range, not competes with it.
* You're the go-to person for insights, ideas, and action.

Location:

This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.


The Person:

What You'll Need

* Solid experience in supplier management and Marketplace trading. Amazon, eBay, Mirakl, or similar - you get how it works and how to win.
* Commercial acumen and negotiation skills that make suppliers sit up and listen.
* A data-first mindset you know your way around analytics platforms like GA, Tableau, Metabase, and you use them to drive decisions.
* A deep understanding of eCommerce from customer journeys to trading cycles.
* Experience with CMS and merchandising tools to optimise digital performance.
* The ability to work cross-functionally and bring people with you even when the pace is fast and the pressure's on.
What we offer:

You want to know what's in it for you. Here's a taste:

* The salary's competitive - we'll talk numbers early
* 25% off everything at H&B - even the fancy supplements.
* Pension contributions - because future-you deserves a break.
* Perks from other retailers - discounts, advice, and savings from brands you actually use.
* And more - we won't list every perk, but it's more than just free fruit and a pool table.

#LI-DA2



Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

#LI-Hybrid
#LI-CM1

#LI-DA2

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