About the role
We are seeking a highly motivated and experienced Product Manager to lead the development and delivery of solutions that enhance the efficiency, accuracy, and scalability of configuration promotion and customer onboarding automation across environments. This role is pivotal to drive value to our customers quickly by enabling a seamless and intuitive user experience (UX) that empowers internal teams to manage configuration promotion processes for large-scale enterprise applications with ease and confidence. You will also be responsible for product management of customer onboarding automation, helping to streamline and accelerate the onboarding process through innovative tooling and process improvements. You will manage the product backlog, define and deliver roadmap items, and collaborate with cross-functional teams to ensure successful implementation and adoption of new capabilities.
The successful candidate will enter an agile team of product and technology professionals working from home full-time with face-to-face meetings where required. Calls are used daily to facilitate development of the product using Teams and live shares.
Responsibilities
* Define and execute a product strategy and roadmap focused on improving configuration promotion & onboarding processes and enabling intuitive UX.
* Manage and prioritise the product backlog, ensuring alignment with business goals, technical feasibility, and user needs.
* Collaborate with design and engineering teams to implement a user experience that simplifies and streamlines configuration promotion tasks.
* Work closely with engineering, customer success, and operations teams to deliver high-impact solutions.
* Dive deep into the life of implementation consultants to understand onboarding and configuration promotion processes.
* Identify and implement repeatable models and automation opportunities to streamline configuration workflows.
* Act as the voice of the customer and internal teams to ensure product decisions are informed by real-world challenges and opportunities.
* Use analytics and feedback loops to monitor product performance, identify areas for improvement, and iterate quickly.
* Collaborate with customer-facing teams to gather insights, resolve pain points, and drive adoption of new capabilities.
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