Overview
SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS) - Swansea Aquatics
Entry level position - Pay starts at $18/hour
(Increases based on experience and education)
Monday - Friday
40 Hours - Varying between 7:00 AM - 6:00 PM
Responsibilities
This administrative/front office medical position requires excellent customer service skills. The Patient Service Specialist (PSS) handles all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking, and organization.
* Greets patients
* Answers phones
* Patient intake and data entry
* Insurance verification and pre-authorization
* Schedules patient appointments
* Operates front office of outpatient centers
* Supports therapists and therapy assistants
* Daily cash balancing and weekly banking deposits
If you have experience in the following areas, you could be a great candidate:
* Office admin
* Receptionist
* Patient Service Representative
* Healthcare
* Medical field
* Administrative Assistant
* Patient Care Specialist
* Front desk
* Customer Service
* Server
* Retail
* Hotel
* Guest Services
* Office Coordinator
* Great work ethic
Qualifications
Minimum Qualifications
* High School diploma or equivalent required
* Basic computer skills, including keyboard familiarity, word processing, office procedures, filing, verbal and written communication, faxing, photocopying
* Customer service and interpersonal skills necessary to communicate effectively with staff, patients, physicians, and community members
Preferred Experience
* One year in a medical office setting requiring multitasking preferred
* Knowledge of health insurance preferred
Additional Data
*Generous benefits package including:
* Health, Dental, and Vision insurance; Life insurance; Prescription coverage
* Paid Time Off (PTO) and Extended Illness Days (EID)
* A 401(k) retirement plan with company match
* Short and Long Term Disability
* Personal and Family Medical Leave
* Excellent Orientation Program
**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**
"Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law."
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