Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets.
We provide award-winning services to the clean water, wastewater, gas, multi-utilities, and highways sectors. We are passionate about working alongside our clients and partners to maintain the utility services essential to modern life throughout the UK.
About the Role:
The available role involves working from our Carlisle site alongside a United Utilities Customer Support Technician, focusing on the Bucket 1 reactive contract to solve problems on the sewer network. This role operates on a shift pattern with working hours from 8 am to 6 pm (front shift) and 12 pm to 10 pm (back shift). Weekends and Bank Holidays are included.
Location: Carlisle
Hours: 42.5 hours per week
Salary: £33,326-£37,525 per annum (depending on experience). Overtime rates are available at 1.5x for weekday, weekend, and Bank Holiday work.
Key Responsibilities:
* Work closely with a CST (UU Operative) to clean, camera, and investigate sewers as directed by United Utilities.
* Attend to customers, inform them of upcoming works, and address concerns and timescales.
* Inspect drainage systems to identify blockages, leaks, or damage affecting water flow.
* Perform high-pressure water jetting to clear blockages.
* Operate high-pressure water jetting equipment to clean drains, sewers, pipes, and wastewater systems.
* Conduct CCTV inspections to assess underground pipe and sewer conditions.
* Use electronic devices (laptop/tablet) for data entry.
* Report safety issues following company procedures.
* Perform routine maintenance and servicing of jetting equipment.
Benefits:
Joining Sapphire Utility Solutions as part of the Lanes Group, the UK's largest independent provider, offers a workplace culture that emphasizes employee well-being, growth, and safety. We provide ongoing training, professional development, and a supportive environment that values diversity and inclusion.
* 21 days holiday, accruing 1 day per year up to 25 days
* Pension scheme
* Death in service benefit
* Training and progression opportunities
* Full PPE provided
This position is open to both internal and external candidates. Internal candidates must complete an Internal Application form and submit it to recruitment.
The Lanes Group comprises various subsidiaries enhancing our service capabilities across different regions and sectors. Learn more at:
* Lanes Group
* Lanes Infra
* SUS
* Clearflow
* AQS
We are an equal opportunities employer and welcome applications from underrepresented groups. Strictly no agencies, please.
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