Overview
Location: Birmingham City Centre
Are you detail-oriented, reliable, and passionate about delivering accurate and timely payroll services? Join CrossCountry as a Payroll Administrator and play a vital role in ensuring our people are paid correctly, on time, and in line with all regulatory requirements. We’re looking for a motivated individual to support the efficient and compliant processing of our payroll, using systems like iTrent and Lunar. You’ll be part of a friendly, collaborative team working to maintain high standards and continually improve how we do things.
Responsibilities
* Support end-to-end payroll processing using Lunar and iTrent, ensuring accuracy and timeliness.
* Enter, update, and verify payroll data such as hours worked, deductions, and employee records.
* Ensure payroll processes comply with legal regulations and internal policies.
* Handle payroll-related queries from employees promptly and professionally.
* Work closely with colleagues and supervisors to resolve issues and support wider payroll tasks.
* Produce and maintain payroll reports, payslips, journals, and financial documentation.
* Assist in documenting payroll procedures and contributing to team process improvements.
* Provide ongoing support to the payroll team to meet deadlines and manage workloads.
* Support year-end processing, tax documentation, and cross-departmental communication.
* Maintain and administer iTrent system configuration including payroll calendars, calculation groups, elements, integrations, security settings, and pension schemes.
* Manage pay awards and salary updates with accuracy and efficiency.
* Ensure timely input of timesheets and expenses in coordination with the Payroll Supervisor.
* Assist the Pension Manager with pension data accuracy relating to pay awards.
* Contribute to weekly timesheet processing and ad-hoc tasks as required.
What We’re Looking For
* A detail-focused individual with solid numerical skills and strong attention to accuracy.
* Experience or knowledge of payroll procedures and systems (iTrent experience is a plus).
* Ability to handle confidential information with discretion.
* Strong organisational skills and the ability to manage multiple tasks and deadlines.
* Clear, confident communicator who can work collaboratively across teams.
Why join CrossCountry?
We believe in the power of diversity and inclusion and are committed to building a workforce that reflects the varied backgrounds, experiences, and perspectives of our society. Your unique talents are welcomed here, and we encourage applications from all backgrounds.
Ready to make a difference in how we support our people?
Apply by 26th September 2025 to be part of something rewarding.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Human Resources
* Industries: Truck Transportation
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