Job Description
Customer Engagement Supervisor
Southall office based 5 days in 6
£32,500 + Commission
Our client:
* Our client is market-leading bakery business, renowned for their high-quality bakery products that are available to grab on-the-go.
* Our client offers over 500+ premium frozen baked good products and pride themselves on innovation and high-quality products.
The role:
* Passionate about building strong relationships with both customers and colleagues, creating a positive and supportive team culture.
* Dedicated to coaching, mentoring, and developing team members to help them achieve their full potential.
* Customer-focused leader who thrives on resolving issues, improving experiences, and delivering excellent service.
* Strong communicator who works collaboratively across departments to ensure smooth operations and high customer satisfaction.
* Motivated by creating an engaging, high-performing environment where people feel valued, recognised, and empowered.
* Office based position 40 hours per week. The customer office is open Sun-Fri and so you would be expected to work 1 in every 4 Sundays.
Ideal candidate:
* You will need to be a great communicator and people leader managing a team of 16.
* The ideal candidate will be ambitious and see the value in the commission scheme.
* You will have great organisation skills and be an all-round hard worker.
* You will be resilient and happy making cold calls.
Benefits & details:
* £32,500 basic salary + commission earning opportunity.
* 5 days a week in their offices in Southall 8-5pm (Sunday hours 8.30-4.30pm)
* Training and development invested in you by the business.
Please send your CV using the form on this page, quoting reference 14/17689/7. Confidentiality assured.
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