Field Service Engineer – Food Production Equipment
📍 Milton Keynes
Are you a technically skilled, customer-focused engineer looking for a role with variety and autonomy? This opportunity involves field-based service work across food production equipment, supporting customers with installation, maintenance, repair, and training.
What You’ll Do
As a Field Service Engineer, you’ll be responsible for delivering high-quality support across a range of equipment and technology, including:
* Servicing and installing food production machinery (e.g., slicers, mincers, packaging-related equipment) and associated software
* Carrying out repairs on retail scales where required
* Diagnosing electrical, mechanical, and network-related faults
* Delivering training to customers on equipment use and maintenance
* Managing spare-parts stock effectively to support efficient repairs
* Maintaining a professional approach when working directly with customers
* Keeping your company vehicle, tools, and equipment (e.g., hand tools, laptops, ladders) in excellent condition
* Ensuring all Health & Safety and quality-related procedures are followed
* Maintaining calibrated weights and meeting legal standards during calibration and verification
* Completing detailed reports, documentation, and administrative tasks to required standards
* Attending relevant training and keeping all certifications up to date
* Participating in out-of-hours work, overnight stays, rollout activities, or refits when needed
* Visiting head office and supporting ad-hoc tasks as required by management
What You’ll Bring
We’re looking for someone who thrives both independently and as part of a team. You should have:
Planning & Organisation
* Ability to prioritise multiple objectives and manage time effectively
* Flexibility to adapt plans when business needs change
* Strong attention to detail and clear tracking of personal progress
* Proactive response to urgent needs or unexpected challenges
Drive for Results
* Commitment to achieving targets and overcoming obstacles
* Willingness to continuously develop skills and accept constructive feedback
Teamwork
* Positive contributions to team performance and sharing knowledge
* Consistency, dependability, and professional communication
* Strong ownership of tasks that support the wider team
Confidence & Communication
* Comfortable contributing to discussions, offering solutions, and explaining decisions
* Ability to stay calm under pressure and remain professional in challenging scenarios
* Assertive, confident, and collaborative working style
Requirements
* Full, valid UK driving licence
* Relevant safety certifications (e.g., Safety Passport/ECS or equivalent)
* Willingness to travel across the UK
* Flexibility to work outside standard hours when required