Sales Coordinator (Spirits) – Fixed Term Contract (Maternity Cover)
Advertised by OA West End
Location: London, West End
Working Pattern: Full Time. Hours: 9:00am – 5:30pm. Hybrid: 4 days in office
Contract Type: Fixed Term Contract — ASAP start until Jan 2027
Salary: £40,000 – £42,000
Main Purpose
As a Sales Coordinator, you will play a key role in supporting the Sales team by ensuring orders are processed with precision and professionalism. Your contributions will help foster a positive image of our client's brand, known for its exceptional quality and joyous spirit.
What You'll Do
* Collaborate with the Sales Logistics Manager to handle incoming sales inquiries and orders, ensuring each order is processed accurately and swiftly.
* Build strong relationships with key customers, managing inquiries and resolving complaints efficiently to deliver exceptional after‑sales service.
* Act as the primary contact for all sales administrative tasks, handling order‑related inquiries with flair.
* Process UK orders promptly and follow up on delivery issues as needed.
* Provide timely and accurate information regarding product pricing, availability, and delivery schedules.
* Communicate effectively with the distillery regarding any special‑order requirements.
* Issue customer invoices accurately and on time.
* Manage sample stock usage and ensure all requests are processed efficiently.
* Assist the warehouse team in optimising order processing and logistics.
* Coordinate event‑related orders in collaboration with the events team.
* Monitor POS stock levels to fulfil requests from Sales Managers and Events teams promptly.
* Ensure compliance with all order documentation and certification requirements.
* Create and maintain Standard Operating Procedures (SOPs) and SKU information sheets.
* Provide cover for the International Sales Coordinator when necessary.
What You Bring
* Proven track record in sales administration or logistics coordination, ideally within the wine or spirit's sector.
* Familiarity with sales and inventory management systems.
* Exceptional customer service skills, with a professional approach to handling inquiries and complaints.
* Strong administrative capabilities, including order processing and stock management.
* A background in the wine, beverage, or hospitality industry is advantageous.
* Ability to juggle multiple tasks while maintaining precision and meeting deadlines.
* Experience collaborating with internal teams and external stakeholders to ensure smooth operations.
Why Join Us
At our client's organization, you'll be part of a culture that celebrates pioneering spirit, exceptional quality, and a joie de vivre that resonates with customers worldwide. This is your chance to contribute to a brand that stands out in the industry and to work alongside passionate professionals who share your enthusiasm.
If you're ready to take on this exciting challenge and make a positive impact in the beverages industry, we want to hear from you! Apply now and be a part of something exceptional.
Office Angels is an equal‑opportunities employer. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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