Technical Advisor - Monitoring and Data Systems Team - 32406
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The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve, so welcome applications from people with diverse backgrounds. And welcome flexible working patterns for all our vacancies, including job share.
Job Description
The Monitoring Data & Systems Team (MDS) manages important environmental monitoring systems and data sets. You will join a multi‑disciplinary team supporting and learning from colleagues while analysing and improving data that underpins our work.
The Technical Advisor helps manage these systems and data and provides support to users. You will fulfil a multi‑purpose role, working on our Water Quality systems and data, but will be expected to support other systems and data as needed.
Responsibilities
* Set up and manage users
* Support users and resolve issues, especially when we move to our new My Environment application
* Update, improve and maintain datasets
* Respond to internal and external data requests
* Support our system improvement and upgrade projects
If you have a passion for working with data/systems, a desire to improve the way we work and are keen to develop and learn new skills, this could be the role for you.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment.
You’ll have access to our great benefits package, including generous annual leave, excellent pension and flexible working arrangements. We also offer extensive training to develop your career, including apprenticeships.
Experience / Skills Required
* Experience of working with large complex datasets
* Someone who is willing to develop and learn new technical skills and apply these across our monitoring data and systems
* A motivated, organised, friendly and helpful person with an eye for detail, comfortable working in a dispersed team environment
* Someone who is proactive and enjoys solving problems
* Excellent written and verbal communication skills; able to convey complex technical information to both technical and non‑technical audiences
* Ability to build and maintain strong relationships, deliver through others and provide excellent customer service
Other Desirable Experience / Skills
* Experience of using and managing environmental monitoring data systems
* Experience of using PowerBI, Access, Excel, Python, SharePoint Online and R
* A working knowledge of water quality monitoring
Contact and Additional Information
Work location is flexible, but you must have a base at one of our offices across England and have a presence there. We offer hybrid home/office working but some travel is expected for meetings.
We expect to hold interviews via MS Teams towards the end of December / beginning of January. We’ll confirm interview dates for candidates invited to interview.
An apprenticeship is available for the successful candidate.
If you would like to discuss the role further please contact:
Damian Pharoah – damian.pharoah@environment-agency.gov.uk
Competence 1: Data and Information Management
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes.
Question – The MDS team analyses, interprets, records, manages, develops and shares data appropriately for a variety of purposes. Please give an example where you have demonstrated this competency and how you overcame the challenges that were presented.
Competence 2: Takes Decisions and Solves Problems
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Question – Please give an example of a time when you have solved a problem requiring perseverance and an eye for detail.
Competence 3: Focuses on Customers and Partners
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Consults and collaborates with Customers and Partners effectively through awareness raising, education and combined projects, ensuring buy‑in to initiatives and the beneficial promotion of the Environment Agency’s duties and policies.
Question – Please give an example of a time when you have used data to address the needs of a customer.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
Seniority level
Associate
Employment type
Full‑time
Job function
Business Development and Sales
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